Service and Product Disclaimer

Important Notice

Arrangements and flower selections are subject to change.

Actual bouquets may differ based on bloom availability and season.

We strive to deliver high-quality flowers and service, but natural variations may affect availability, freshness, or exact arrangement color and composition.

General Notice

All products are handmade and based on seasonal and stock availability. We reserve the right to provide substitutions of equal or greater value when necessary and will communicate changes whenever possible. Results may vary.

Our Limitation of Liability

Please note the scope of our responsibility below.

We are not responsible for delays due to weather or unforeseen circumstances.
Color, type, and size of flowers may vary depending on current supply.
Vase and accessory styles shown are for visual reference and may change.
No guarantee of specific bloom longevity once delivered.

Accuracy of Information

While we aim to provide up-to-date details, flower descriptions, photos, and guidance are for reference and may not represent the exact bouquet delivered. Contact us for clarifications.

Information may be updated without prior notice.

No Professional Advice

Service suggestions on our site are not a substitute for professional botanical or floral care guidance.

Links to Other Sites

We do not control external websites linked for reference. Please review their own terms and policies.

Outcomes and Results Disclaimer

Flower arrangements are unique; bouquets may differ based on season, availability, and personal requests. Results may vary.

Variation of Results Statement

Each client’s experience is different, and factors like delivery timing and flower type affect arrangement outcome.

Product and Payment Disclaimer

We do not offer refunds or guarantee financial outcomes.

All payments are processed securely; order changes based on supplier stock.
Refunds are not granted for preference changes or delays beyond our control.
Please review order details carefully before completion.

Legal Jurisdiction

This website operates under Malaysian law.

Any disputes will be resolved according to the regulations of Malaysia.

Malaysian law applies to all service interactions and agreements.

Customers are responsible for observing local laws regarding flower delivery and import if ordering internationally.

Your Agreement

By using our service, you agree to hold us harmless from claims resulting from misuse, errors in information, or violation of terms.

Severability

If a provision is found unenforceable, the other terms remain in effect.

Changes

We may update this disclaimer periodically. Continued use of the site means acceptance of new terms.

Contact

For questions about our service or this disclaimer, reach out to our team.

Email: content@virelexotasma.world

Phone: +60 169-164 7984

Address: Sandbox Coworking Space, Bandar Sunway, 47500 Petaling Jaya, Selangor Malaysia

Effective Date: December 27, 2025

Last Updated: December 27, 2025